Palvelukeskus Helsinki

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What is Palvelukeskus Helsinki?

Palvelukeskus Helsinki is an enterprise of the City of Helsinki, producing versatile services, such as food, sanitation, telephone and wellbeing services, as well as technical solutions for supporting living at home. We currently have approximately 1,500 employees who work in around 500 different locations around Helsinki.

Employee benefits

In addition to the stability of the largest employer in Finland, the City of Helsinki offers comprehensive benefits to support your wellbeing. You can read more about the employee benefits below.

  • The Epassi Flex benefit includes a sports and culture benefit and a commuting benefit (up to €550 per calendar year, depending on the length of employment)
  • With the lunch benefit, you can eat lunch at a subsidised price in a restaurant of your choice, as long as the restaurant accepts Epassi as a payment method. 
  • City bikes are available free of charge in the Helsinki and Espoo areas throughout the season from April to October.
  • Holiday benefits: life is not just about work, which is why we offer good holiday benefits as well. Depending on your work experience, you will receive up to 38 days off, in addition to which Saturdays are not counted as holidays, for example.
  • Versatile leisure activities and a recreational island for the City’s employees.
  • Personnel Fund: free-of-charge banking services for employees with more than 6 months’ service.
  • A dedicated day at the Linnanmäki amusement park for employees and their families.

Telephone and travel services

Among other things, we are responsible for conveying the City’s exchange calls and call-back services for health centres, and act as the City’s internal expert and consultant for telephone systems and applications. Together with our contracted suppliers, we also develop mobile solutions and increasingly smooth processes using software robotics, for example.

Our customer service centre for the Helsinki Transport Service is responsible for organising approximately 70,000 trips per month for customers in the social and health sector.

Food and sanitation services

We provide a wide range of food and sanitation services to the City of Helsinki divisions and enterprises, enabling more than 100,000 Helsinki residents to enjoy a meal every day. We operate in schools, daycare centres, senior centres, hospitals, and our food production facility in Pakkala, Vantaa.

Care services

We provide care services where we work together to ensure that every client gets the help they need, remotely or on-site, around the clock. We mainly employ practical nurses and registered nurses in a variety of care roles: remote care, as well as safety phone services and mobile nurse services, where help is taken to the client’s home.

For students

You don’t need to wait until after graduation to start your career path, as we have options for you even before you graduate. We offer several internships for students every year, as well as apprenticeships for future professionals interested in food services and the sanitation sector. We always announce upcoming apprenticeship vacancies on the page hel.fi/en/open-jobs!

In addition, we provide many kinds of opportunities for university students to do an internship or a thesis – e.g. in HR, sustainability or production planning and control.

This is how we recruit

Read more about our recruitment practices and the application process.

This is how we recruit | City of Helsinki

Apply for a job with us!

Open positions: hel.fi/en/open-jobs

Palvelukeskus Helsinki

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